SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Barnz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thebarnz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nails like nails color corresponds to a pleasant to the touch Matte
Exact to the image, the color is matte and the texture is quite soft. I don't have glue to test them, so I can't leave an exact reference.
I love it! I don't test them yet but they sure are good!
Came in 16 days to Romania. Looks better than in the pictures. The upper side is matte and the bottom is shiny. Very happy with the purchase.
Delivery in Switzerland 16tageThis is OK. Product color is congruent with the picture of the storeBeautiful blue tone in MattPrice is very favorable for the quantity and quality. Despite bow and load, break the tips not or change color✅Easy to process. TipBefore sticking the inner surface anrauen with the nail frässer, supports the adhesion & guaranteed even longer durabilityGreat product-I recommend 100%Thank you the seller
It's the second order I make and I'm really very satisfied with the products, besides they arrived fast
Nails are pretty it’s just that I only received part of my order.
Cool tips, slightly signed and manicure readyIf it is necessary urgently for the event, it helps, a couple of days lasts))
They are perfect, it has many measurements for you to look for the ones that fit you most and the colors are identical to those in the photos
They came up in an Italian style, glue in the complete set is not present, they were jammed on a meikapi, they were covered with water. Trochi MOGE not Rivno, Bo Meni Jacos give a shit) the Mi svigoda in the works were rigged by the 'eun-macet '.
The color is beautiful, the only drawback is that they bring nothing to stick with.
There are all the pieces just that separated on the way
Quick delivery. I didn’t get glue yet, I’ll add later more photos. I got white so I can put any colour I want myself. I think it’s okay, maybe it will need to be adjusted and make them thinner
The order came quite quickly, in a month. Nails are just perfect. There are all sizes, everything has come. The only negative is that there were no stickers on which the overhead nail is held.