SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Barnz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thebarnz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A great choice of sizes, suitable for any finger, even on the legs, sometimes on the legs have to be prosthetic.Now I ordered a stylus, delivery, packing-worthyI wish the store and the store prosperity& Middot;& Middot;️Thank you very much!!!
The quality is good, perfectly fit in the form of a nail.
The product fully corresponds to the description. These molds are suitable for arched extensions. C-curve at the upper forms is good, deep. There is enough space for material in the Apex zone. Moderately dense. All forms are smooth and smooth. There are 12 cells in a box with different sizes. My natural nails are wide and these forms fit me perfectly. There is a size scale on each shape. It is very convenient if you want to grow shorter nails. I received the Order of the previously declared date: on the 19th day after the order, although they wrote that the delivery will be January 4. Special thanks to the store for fast sending the order and for the gift-Spring nail stickers
They arrived very quickly to Mexico, the same product to the description I highly recommend the store
The request came properly, as pictured, the store met my request and packed very well, arrived early for this reason I indicate.
Good shapes. While in work did not try, but the quality is satisfied
Good shapes, good quality. The store Thank you very much.
The order is satisfied! Forms are even, large, strong. For a gift Thank you, very nice! All the world and well-being!
Good compact box. The types are soft enough. Put a gift. Clients are unlikely to offer this, I'll give my daughter
17 days to Texas. The upper forms are cool, though you will have to get used to the side rollers, a large bend. In general-norms. Photo One week after manicure. There are straight large forms, I used them on big toes, it's very convenient if anyone has ingested nails.
Can’t wait to use it probably tonight then looking forward for this. Thank you. Nice amount for the price.
Thanks to the store's about fast וקיבלתי gift stickers מצורפת photo. Bought 3 bundles assorted.
The store sent the order in 4 days after payment. The order reached Kemerovo in 15 days. She took it from the SDEC. Top molds came in a plastic box, all 120 pieces in stock. Correspond to the description and photo on the seller's website. For her nails, she picked up the sizes. Nails build up until I tried. I hope that I can succeed. The seller put a small gift-beautiful nail stickers. Very nice! Many thanks to the seller! I recommend both the goods and the seller.
Everything is super, sent instantly came the parcel for a month thanks for the gift
Quality products. Reliable store. Product come with less than 2 weeks in Norway. Recommend.
They arrived very quickly.And I received gift stickers with photo. The quality is goodThank you very much to the store ..
Very wide, but there is finally a size on my thumb, 6ka is perfect. On the photo is a giant 0 and an ideal 6