SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Barnz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thebarnz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ermade glove, it is even more beautiful in person, it is very well made and with several details, the size was exact, now it is to see the durability, but it was worth every penny, great benefit cost:)
Like, especially like the price, bought along with 1 parking meter and 1 Bluetooth mouse.
I arrive 2 sizes bigger than I actually needed, the quality is great for the price, I will buy again and now if I check the size. X true I arrive before 15 days.
Dovoli uncheering wibir for Qiu reception. The road of the road is on the nadijicheskiy.
The goods are super!!! I advise the store! Fast shipping!!
Gloves are excellent. I took for 2 $-I did not regret it. I liked it very much.
Good quality, fast delivery, recommend store.
Good stuff amazing
I like the product, it looks good quality, recommend
I liked gloves. It's good that you can fix the wrist. Not much hot and sweating palm.
Excellent, great quality, great workmanship made seams, vivid and beautiful, strictly equal photos in AD, like so that buy again!
Delivery to Ukraine 3 weeks. Great result. I liked gloves. Now I'm not cycling, so I did not check the case.
Class mitts Brav for $1,99. I do not pay off, I recommend!
Malomerit. Come to my wife. Quality is normal.
exactly as described...Is a little bigger than me so I suggest ladies get a smaller size
At the floor looked at the good quality of yakoti, in the middle of them do not take care.
Non-Virgin glove. Good evermore mi Z Ukraine.
Wow, fast delivery. Ordered on Thurs.10.11.2022, delivered on Sat.19.11.2022. Items as per advertised & well packed. Will order some more if have offers on 3 items in a pack. Good job & many thanks.
The glove plus beautiful very comfortable in hand and a top material
Delivery 24 Dobi. The product with the reception is a good description. Material to finish yakysniy. Rosemir XL. Mixed up with Velcro. I'm selling it.
Fast delivery, in excellent condition, as described by the product
How it is seen in the image and before the agreed date
Price $2 free shipping. Gloves of good quality, the price is justified. On a large, but not huge, the man's hand came close. ! Rusyetovinina!! PTN-PNH!
Like sleeve and is exactly what I expected the picture shown
Excellent quality gloves and very eaten to wear 10/10